With record breaking engagement being achieved on Facebook Messenger, including up to 80%+ open rates and 25%+ click-through rates, brands and companies worldwide are using the power of automated Messenger chatbots to engage and delight their customers.
For definition: a chatbot is an artificial intelligence (AI) program that simulates interactive human conversation by using key pre-calculated user phrases, visual content (images and gifs), plus auditory and video content. Chatbots are being more frequently used for sales, marketing and customer service on social networking platforms, websites and instant messaging apps.
Messenger is the fastest growing direct messaging app globally and it has the 2nd largest audience globally (only falling behind WhatsApp, for now) and that is why we have chosen to specialise in a Messenger Chatbot Service on this platform. Combined with Facebook's commitment to improve personal direct messaging with businesses, this is where we feel the biggest results can be made in terms of automating and personalising conversations at scale (the opportunity is now!).
We can help any B2C Company and any Local Business to reach more prospects and customers with engaging conversations at a fraction of what a mobile app would cost. With our expertise and flexibility, we can quickly produce tailored messenger communication via bespoke and strategic user journeys that produce many benefits for both customer and business (get in touch to find out more).
Our Main Services
Audience & Platform Reach
WAKE Productions can help you to target, retarget and communicate with your ideal audience using the latest marketing strategies that combine the online and offline world using Facebook's targeting capabilities and Messenger's unique engagement capabilities.